Karen Azzi trading as Regarda Brand and Marketing ABN 35 122 743 672 (RBM, Regarda, we, us, or our) values and respects the privacy of the people we deal with.

1. Our Commitment to Privacy

RBM is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy RBM and regulations. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act.

This Policy explains how we collect, use, disclose, store, and protect your personal information when you interact with us online or offline.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

2. What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including correspondence, by telephone and facsimile, by email, via our website https://www.regarda.com.au/, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We do not guarantee website links or policy of authorised third parties.

We collect and use personal information for purposes such as:

• Providing and managing our marketing and creative services;

• Responding to your enquiries and sending requested information;

• Sending newsletters, promotions, and updates (with your consent or where permitted by law);

• Improving our website functionality and user experience;

• Complying with our legal obligations; and

• Other purposes reasonably related to those listed above.

You can opt out of receiving marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

3. Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

•           For the primary purpose for which it was obtained

•           For a secondary purpose that is directly related to the primary purpose

•           With your consent; or where required or authorised by law.

4. Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

5. Disclosure of Personal Information

We may disclose your personal information:

·         To our staff, contractors, or trusted service providers who assist us in operating our business (e.g., web hosting, IT support, marketing platforms, cloud storage, or analytics providers);

·         To legal, accounting, or professional advisers as required;

·         To government authorities or regulators when required by law; and

·         To third parties with your consent.

Some of our service providers may be located outside Australia (including cloud hosting or analytics tools based overseas).

We may share personal information with other marketing agencies or contractors who perform work on our behalf, including white-labelled services. These third parties may be based in Australia or overseas. We take reasonable steps to ensure they handle personal information securely and in accordance with the APP.

When we disclose information internationally, we take reasonable steps to ensure the overseas recipient complies with the APPs or equivalent privacy protections.

6. Data Security and Retention

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Measures include secure servers, password protection, access controls, and encryption.

Personal information is retained only as long as necessary for business or legal purposes. When no longer required, it is securely destroyed or de-identified in accordance with applicable laws.

7. Cookies, Analytics, and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect information about site usage.

Cookies may collect anonymous data such as device type, browser, IP address, and page views.

We may use Google Analytics, Meta Pixel, or similar tools for website performance and advertising insights.

You can choose to disable cookies through your browser settings, though some website features may not function properly.

8. Access, Correction, and Deletion of Personal Information

You have the right to:

·         Access the personal information we hold about you;

·         Request correction of inaccurate, incomplete, or outdated information; or

·         Request deletion of your information (subject to legal and business retention requirements).

Requests can be made in writing via the contact details below. We may require proof of identity before releasing information.

9. Maintaining the Quality of your Personal Information

We take reasonable steps to ensure that personal information is accurate, complete, and up-to-date.

Please contact us if you believe any information we hold is incorrect or outdated so we can correct it promptly.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices, technology, or legal obligations.

The latest version will always be available on our website. Please review it regularly.

11. Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

Attention: Karen Azzi

Regarda Brand and Marketing ABN 35 122 743 672

Email: admin@regarda.com.au  

This Policy was last reviewed and updated on: December 2025